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MKS Instruments enables technologies that transform our world. We deliver foundational technology solutions to leading edge semiconductor manufacturing, electronics and packaging, and specialty industrial applications. We apply our broad science and engineering capabilities to create instruments, subsystems, systems, process control solutions and specialty chemicals technology that improve process performance, optimize productivity, and enable unique innovations for many of the world’s leading technology and industrial companies. Our solutions are critical to addressing the challenges of miniaturization and complexity in advanced device manufacturing by enabling increased power, speed, feature enhancement, and optimized connectivity. Our solutions are also critical to addressing ever-increasing performance requirements across a wide array of specialty industrial applications.

MKS in Darmstadt (hybrid) is looking for a

Field Service Engineer (m/f/d)

Reference number: R13304

A Day in Your Life at MKS:

We are looking for an exceptional Field Service Engineer (f/m/d) to cover high-tech production systems, lasers, motion stages, and vacuum products of MKS Instruments. The primary focus of this position is to support laser and amplifier systems for scientific and industrial applications.


You Will Make an Impact By:

  • Installing, diagnosing, and repairing ultra-short pulse laser systems, as well as performing optical alignments and troubleshooting of electromechanical subassemblies.
  • Maintaining the operational functionality of scientific and industrial laser equipment.
  • Instructing customers on the operation and maintenance of their systems.
  • Serving as the company interface between customers and the factory on administrative and technical matters.
  • Determining methods and procedures for new assignments.
  • Performing other duties as assigned, which may include shift work, weekend coverage, and on-call responsibilities.
  • The primary region for customer support will be Germany, but occasional travel abroad may be necessary.
  • Additional travel to the US and abroad for product trainings is also a requirement.

Skills You Bring:

  • Ideally a bachelor’s or master’s degree in physics or electrical engineering, or a technical qualification with additional certifications.
  • Excellent communication skills combined with a self-driven, proactive work approach.
  • Several years of relevant experience in Field Service, Engineering and collaboration with high-profile clients.
  • Experience with semiconductor equipment would be an advantage.
  • A motivated approach to problem-solving along with strong analytical and business thinking skills.
  • A structured, customer-oriented mindset coupled with enthusiasm for innovative solutions.
  • The ability to thrive in cross-functional teams, fostering team spirit and guiding collaborative efforts towards identifying improvement steps.
  • Fluency in German and English is essential for this role.
  • Ability to succeed in a fast-paced, rapidly changing high-tech environment.
  • Willingness to travel internationally to support MKS Instruments installations and applications, as well as for product trainings.

What we offer:

  • Opportunities for personal and professional development in an international, digital, and future-oriented environment.
  • An attractive compensation model.
  • Comprehensive onboarding including a multi-week stay at our headquarters in the US.
  • Hybrid working is possible after being familiarized with products and required service tasks.
  • Company car is provided, also for private use.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Instruments, Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com.

If applying for a specific job, please include the requisition number (ex: R13304), the title and location of the role.

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Logo Newport Spectra-Physics GmbH MKS Instruments, Inc.
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Newport Spectra-Physics GmbH MKS Instruments, Inc.64291 Darmstadt, Deutschland
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