Biologist - Technical Sales Management, Customer Service (m/f/d)
SAN Group Biotech Germany GmbH |
Technical Sales Manager Europe for KYLT (f/m/x) at SAN Group Biotech DE in Germany, Höltinghausen offered as a full-time position for experienced professionals. Responsibilities include being the main contact person for KYLT customers regarding technical questions and issues, organizing and conducting customer trainings globally, creating video tutorials for customer and online distributor trainings, handling and processing customer feedback, troubleshooting and analyzing customer complaints in collaboration with other departments, and working closely with the international sales team in all technical aspects. Required qualifications include a Bachelor's or Master's degree in biology, biochemistry, or biotechnology, at least 3 years of experience in veterinary diagnostics, and proficiency in molecular biology techniques such as real-time PCR, Sanger sequencing, NGS, and ELISA. Strong customer service skills and fluency in both German and English are necessary, while knowledge of additional languages like French, Spanish, or Arabic is advantageous. The role offers opportunities for international travel, a collaborative and open work environment, and the chance to contribute to the growth and development of the company. Flexible work hours, home-office options, and various social benefits are also provided.